Hi skout, and welcome to the HP Support Forums! I see that you are having a problem trying to get an update to install. There could be several reasons as to why this is happening, one of which is you may no longer need this update.
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If you could tell me the full model or product number of your computer and the operating system that is running on it, I would be happy to help you. Here are some guides for and You can check which version of WiFi adapter you have installed by going into Device Manager and clicking on Network adapters and then right clicking on the adapter and going to properties. I hope this information helps, please let me know how it goes. Raul Gutierrez Saenz Pdf Printer.
Have a great day! Hi skout, Thanks for the information.
I looked up the drivers for your HP 2000-2d11DX Notebook PC and I do not see the Qualcomm Artheros AR9485 802.11b/g/n. What I am seeing for a driver for Wins 8.1 is Qualcomm Atheros QCA9000 Series Wireless LAN Driver for Microsoft Windows. So what we need to do is find out the hardware ID for the adapter. Here is a guide for. Let me know what shows up for the adapter. Just out of curiosity, did you try the HP Support Assistant from the document to see if it could find the drivers for the adapter? I hope this information is useful, keep me posted on how things are going. Marketing Research Nigel Bradley Pdf Printer.
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