Hi all. Hp Hewlett Packard 11311 Chinden Blvd Driver there. we have recently made the transition to Windows Small Business Server 2011, MS Office 2011, and a few new laptops are running Windows 7 64-bit. We are unable to get the Canon Scangear tool to work with the machines that are running Win7 64bit and Office 2011 64-bit.
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We were able to get the Scangear tool to work just fine with the 32bit machines. (Took a little creativity with a macro though.) We have tried force the Scangear tool on the 64bit machines to run in compitability mode - XP Service Pack 2 & Service Pack 3. The Scangear tool is able to detect and connect to our Canon IR3300 and the test is successful. When we actually try to scan to Word (via macro) or One Note, we get this error 'Unable to connect to scanner or camera.
Check the connection and reinstall the driver if necessary.' Any ideas on how to resolve this issue? Canon Pixma Scanner Driver Download on this page. Any help you could provide would be greatly appreciated!
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